Terms & Conditions
Creating Your Account
By registering with our website, you automatically agree to our Terms and Conditions and the following.
By registering with the Inspiration-couture.com website you will automatically be added to our mailing list. We will from time to time send out promotional emails of our current deals, new stock and other offers.
Ordering Terms and Conditions
By checking the relevant box on our order confirmation page you automatically agree with the following.
Incorrect addresses – Inspiration-couture.com will not be held responsible for missing items if you have made an error with your delivery address, we ask that you double check this before confirming your order. Product availability - Due to high demands or discontinued stock, we reserve the right to cancel any items from your order at our own discretion.
Please be aware we are unable to delay the dispatch date of any orders placed.
Due to the way our website stock system is run, some items may appear to be in stock but due to high demand within the hour these figures can sometimes be incorrect and therefore your items will be placed onto back order and will be dispatched to you as soon as possible when new stocks have been obtained by us.
Please note: We, Inspiration-couture.com hold the right to cancel your order at any time for reasons which may or may not be disclosed.
What is Included?
A standard Dupatta is included for all Salwar Kameez and Lengha’s (unless stated otherwise). Sari’s are inclusive of blouse and petticoat (unless stated otherwise).
All payments are made securely through PayPal, and will be displayed on your statement as
PayPal accept the following forms of payment: Mastercard, Visa, Switch, Solo and American Express
On checkout, you will be transferred to the PayPal website where your payment details will be taken, on successful completion of this step, you will be shown an option to return to the Inspiration Couture shop. When you have successfully paid and returned to the shop, you will see the order status as "Processed". If you stop the payment process at any time, you will see the order status left as "Open". It will be left "Open" for 24hours, until which point we will cancel this order on our system. If you have any questions about this please do not hesitate to contact us.
Inspiration Couture has no hidden charges for UK deliveries. If your delivery is outside the UK please contact us for additional information.
All costs quoted by Inspiration Couture are inclusive of UK and worldwide delivery.
We will offer you an exchange/refund on all ready to wear and "Express Delivery" outfits under the following conditions:
- Inspiration Couture are notified on day of receipt and item returned within 4-7 days.
- The customer must pay all additional delivery costs
- The refund will be subject to an admin fee of the higher of 10% or £15 of the sale value
- The item must not have been damaged and is in re-saleable condition
- All customised orders and ready made outfits that have been stitched are not eligible for this offer.
All other items will be assessed on a case by case basis under the discretion of Inspiration Couture. The default policy will be that outfits will first attempt to be repaired if possible/necessary.
Please note the replacement piece may vary in colour/print as every outfit is unique in making
Please be aware that although we take special care in ensuring your outfit is packaged appropriately, we will not be responsible for damaged/soiled packages due to delivery/customs procedure.
Inspiration Couture is committed to protecting the privacy of our customers’ personal data. Customer data is not passed on or shared with any other party.
Inspiration Couture considers fraud a direct and severe threat to our business.
All credit card fraud is a criminal offence and will be taken extremely seriously. All criminal activity will be a matter of immediate police investigation and we will prosecute any criminal activity to the highest extent in the Court of Law.